Cinnox 4.3.10 for iPhone

maaiiconnect is a secure, cloud-based, all-in-one customer engagement and internal collaboration platform that provides businesses with robust calling and messaging capabilities.


Transform the way you engage your customers with crystal-clear voice calls and cross-platform chat. Start or join meetings with your colleagues. Track and manage your conversations, so you can stay productive and never miss any important inquiries or interactions.


KEY FEATURES:

**Call to anywhere
Make carrier-grade voice and video calls to anyone, anytime, with any phone number.


**Live chat across any channel
Engage your customers and colleagues with informative multimedia content.


**Your work day at a glance
Access and attend to customer inquiries and your most recent connections immediately at your Workspace.


**Manage your customer interactions
Monitor and analyze real-time communication logs to manage incoming, ongoing, reopened, and missed customer inquiries.


**Keep in touch with your colleagues
Instantly connect with your team using the Staff Phonebook, and make calls or chat directly from there.


**Personalize your account
Set your personal preferences and availability from the mobile app, and they will be synchronized to the other devices you’re logged on.



KEY BENEFITS:

**Increased customer satisfaction and retention
Customer inquiries are attended to immediately, reducing call or cart abandonment rates and overall dissatisfaction.


**Enhanced productivity
Seamlessly switch from maaiiconnect Dashboard to the mobile app and engage with your customers and colleagues from anywhere.


**Collaboration made simple
Call or send a message to any of your colleagues anytime and enhance the level of staff engagement and team productivity.


**Easy onboarding
Both the mobile app and Dashboard share the same UI, so you can onboard new staff faster.


Questions? Email our customer contact center at support@maaiiconnect.com